Jess C. of Germantown, MD:
"I really appreciated your approach to the process of home buying- in particular I appreciate your low-key/low stress approach and your organisation skills. I always felt confident that you were providing good guidance. Bertha is wonderful, Harry - it is a great perk to working with you. Thanks for doing so much and getting me in touch with so many helpful professionals." |
David and Mary B of Va,:
"Steadiness, even temperment, on time and well prepared for all meetings. Best of all anticipating client needs then speaking in laymans terms to explain those needs. I have no complaints for you to work on!" |
Kathleen B. of Santa Fe, NM:
"It was a pleasure working with you on the sale of my home. The entire process was like walking into the unknown for me, so your list of worker referrals was invaluable. Your suggestions about care of the house between contract and closing were on the mark. You always called me back in good time and didn't get upset when I called at ungodly hours with some query. I think the most valuable asset for me was your ability to sit down and explain in minute detail processes that you knew well, but I did not." |
Matt S. of Silver Spring, MD:
"In the short time we have worked together, you have become much more than a "realtor" to me. You have become a good friend and mentor in my affairs. I sort of knew you were "special" when you shared your reference book with me. Having dealt with other realtors since we met, I now have someone to compare you to. What a difference. You are the "concierge service" of realtors!! I cannot say enough about you and your tireless work ethic. I will be happy to be added to the long list of references." |
Tom and Susanna L. of Alexandria, VA:
"It was a pleasure to work with you. We were not the easiest clients and we frequently changed our search image for the neighborhod and for the kind of house we wanted. You stuck with us and always seemed to have a good feel for what we were looking for. We especially appreciated your patience and willingness to listen." |
Malcolm D. Cranberry Isles, ME:
"Thank you so much. Everything went smoothly...Does it always work this way? Both buying and selling have been relatively painless. I think this says much about a good real estated professional. I will recommend you; I will go through it again with you someday just to confirm my judgement. Thank you." |
Bobbette and Stephen S. of Alexandria, VA:
What did you like about working with me? "Consistency in providing information, your assessment of properties we viewed and your logical approach to assessing the value of a home." What areas do you feel I could improve on? "I was totally pleased. Could not have gone better." |
Rahul M. of VA:
What did you like about working with me? "The whole experience was an absolute pleasure. I cannot see myself using anybody else for my real estate needs in the future." |
Alisa B. of Washington, DC:
"I really liked working with you. You are a total professional- thoughtful listener, available and knowledgeable. And that is nothing compared to the follow through!" |
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Ted R. of Arlington, VA:
"As a first time home buyer, I felt clueless and uneasy about going into this process. All of the information you provided (the booklet) and the discussions we had made me much more informed, comfortable and confident in my decision process. I really appreciated the fact that you educated me on home buying. I also appreciated your willingness to find out more information on topics or sites. Your follow up to resolve issues was great too. I also like your ability to stay neutral and allow me to decide which properties I liked. There was never any pressure to jump into a situation I was not ready for. Overall, you made my home buying experience truly wonderful and I will highly recommend you!" |
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Larry and Kate W of VA:
"Good sense of follow-up. Julia Stefanelli was an effective substitute during critical phase of home sale. Seamless transition between both agents." "Great availability- feel like a valued client always." "Thanks for all your dedicated service and expertise." |
Wesley M. of Bethesda, MD:
"I am writing to thank you for your remarkably consistent and reliable service to my family during our recent search for a place to live in Washington. You were consistently helpful, pleasant, responsive, and respectful in your dealings with us. While I have not had the need to work with any real estate agents in the past 24 years, I feel certain that your performance would rank at the top in any comparison done. Please be assured that I shall recommend you to any friends or colleagues in need of real estate assistance in the future."
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